IT is the heart of every modern business, making managed IT service a serious consideration to assure uninterrupted business and complete protection. Vortex provides endless solutions to make sure your business is protected and running smoothly at all times. Our dedicated team of IT experts provides fully committed desktop and server administration, maintenance and priority support services to manage and monitor your systems, providing protection from security breach or virus concerns. No matter the size of your business or your budget Vortex has the resources, solutions, and manpower to help your unique business with all IT needs – let us show you how!
Our proactive and efficient desktop management service offers a reliable and cost-effective solution that assists our clients in many ways. We provide hardware and software services that our clients require to operate effectively and efficiently, all within an environment that is reliable and secure.
Desktop deployment and server administration support
Application and network operating system management, support and consulting
Firewall/Security and bandwidth shaping for complete safety & virus protection
Security camera configuration
Data backup and restoration/disaster recovery management
Data optimization and encryption
Remote desktop access/virtualization management
IT helpdesk centralized management
Proactive system monitoring, 24 hours a day – every day of the year
Single point of contact
Disaster recovery preparation – monitoring and restoring your critical data
Unlimited phone and onsite computer server/network support
Email integration
Incident, request, and problem management
Detailed documentation
Whether you are a startup or if you want to speed up the processes and increase the safety of your business, you will need to have a proper IT infrastructure in place. As your business grows, you need IT management that can easily adapt to the resulting changes in your system needs. Besides helping you efficiently keep up-to-speed with the latest technological advancements, we can assure you perform at optimum levels by providing fully managed IT support services, or co-managed support working with your existing IT department. Whatever your specific needs are, we can provide the support you require.
Want to transfer your IT management to the Cloud or upgrade your existing infrastructure? Our highly experienced technology consultants can help you every step of the way. Our custom solutions are developed to take complete care of our customers’ IT requirements, provide strategic advice and most importantly, deliver the highest quality customer service.
Besides software solutions, Vortex can help you connect with the right vendors for your hardware needs. From high-end servers to storage, recovery devices and tools for mitigating risks, you can rest assured about having the latest tools to best protect you from catastrophic loss and help you recover in case of a disaster.
Imagine not having to deal with day-to-day tasks of server and client management. This is exactly what you’ll get when you hand over this responsibility to Vortex. With Vortex behind the scenes managing your IT infrastructure, you’ll relieve yourself from the added responsibility of troubleshooting, monitoring, installations, and connectivity issues and free up your time to instead focus on what you do best.
